Legal & information
Shipping Policy
Last updated: September 20, 2026
Processing
Orders are generally prepared within 1–3 business days. Processing may take longer during launches, holidays, or periods of high demand.
Delivery
Available delivery methods, estimated times, and charges are shown at checkout based on destination. Delivery estimates begin after dispatch and are not guarantees.
Tracking and address changes
Tracking details are sent when available. Contact us promptly if an address is incorrect; once an order is dispatched, changes may not be possible.
Duties and delays
International customers are responsible for applicable import duties and taxes. Carrier, customs, weather, and other external delays are outside our direct control.
Missing or damaged orders
Report missing or damaged deliveries promptly with your order information and photographs where relevant so we can review the issue.
254 CHAPMAN RD, STE 208
#25908
NEWARK, DELAWARE 19702
UNITED STATES
EIN: 36-5160786